Welcome to Surplus.net. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
- Account Information: When you create an account, we collect your name, email address, company name, and other necessary details.
- Inventory Submissions: We collect brand, model, and quantity of surplus inventory submitted for valuation.
- Usage Data: We collect information about your interactions with our platform, including IP address, device type, and browsing activity.
- Communications: We may collect records of communications with our support team or other inquiries.
2. How We Use Your Information
- To provide AI-powered valuations and tax write-off estimates.
- To improve our platform and user experience.
- To communicate with users regarding their submissions, account updates, and service improvements.
- To comply with legal obligations and protect against fraud or misuse.
3. How We Share Your Information
- We do not sell or rent your personal information to third parties.
- We may share data with service providers that assist in platform operations (e.g., hosting, analytics).
- We may disclose information if required by law or to protect our legal rights.
4. Data Security
We implement industry-standard security measures to protect your data. However, no online service can guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze site traffic. You can manage cookie preferences through your browser settings.
6. Your Rights and Choices
- You may update or delete your account information at any time.
- You can opt out of marketing communications.
- You may request a copy of your data or ask us to delete certain information, subject to legal obligations.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Continued use of our platform constitutes acceptance of the updated policy.
8. Contact Information
If you have any questions about this Privacy Policy, please contact us at legal@surplus.net.
By using Surplus.net, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
